Psychologically Safe Reliability Management

Explore a case study on driving observability platform adoption in a multi-product organization during a conference talk from StaffPlus New York 2024. Examine the organizational implications that hindered adoption, focusing on production readiness in the context of General Election Preparation. Delve into a blameless post-mortem analysis of how the technical vision and strategy fell short due to overlooked organizational issues. Investigate key factors such as top-down and bottom-up buy-in, organizational structure, technical processes, and the culture surrounding blamelessness and accountability. Learn valuable insights on psychologically safe reliability management from speaker Lesley Cordero in this 29-minute presentation.