Overview
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Explore original research on conflict resolution styles in information security and risk management in this 25-minute conference talk from BSidesLV 2015. Delve into the reasons behind unnecessary conflicts in the field and learn strategies for better social skills and communication. Discover the importance of emotional intelligence, rationality, and concessions in resolving disputes. Examine the concept of interest-based negotiation and how to expand options for mutual gain. Gain insights into motivational interviewing techniques and practical tips for improving social skills in professional settings. Understand the value of admitting mistakes, active listening, and seeking to understand others' perspectives. Learn how to present data metrics effectively and foster a more collaborative environment in information security and risk management.
Syllabus
Introduction
Why We Cant Have Nice Things
The Opposite of Conflict
We Need Less Stupid Conflict
Better Social Skills
Back to School
Emotion
Rationality
Concessions
Field Changes
Cormac Hurley
Security advice
Admit when youre wrong
Let people say
Interestbased negotiation
Expanding the pie
We are domain experts
No one can hack my mind
Motivational interviewing
How I learned better social skills
The most important things for me
Try it
Show data metrics
Help me understand
Taught by
BSidesLV