Performance Evaluation and the Myth of the Bad Apple: Lessons from VA

Explore the complexities of clinician performance evaluation and debunk the "bad apple" myth through a comprehensive examination of VA healthcare practices. Gain valuable insights into successful and unsuccessful assessment methods, identify key components of effective performance feedback, and learn how to apply these lessons to large-scale health systems like the University of Washington. This hour-long grand rounds presentation offers practical knowledge for healthcare professionals seeking to improve evaluation processes and enhance overall system performance.