Designing a Data Subject Access Rights Tool

Explore a conference talk from PEPR '24 focusing on the design of a Data Subject Access Rights tool. Delve into research conducted by Arthur Borem and colleagues from the University of Chicago, examining the challenges faced by consumers when dealing with data exports provided in response to Data Subject Access Requests (DSARs). Learn about the methodologies employed, including focus groups, codesign sessions, and a quantitative online survey, as well as the analysis of over 800 de-identified files from volunteers' data exports. Discover key findings that highlight users' difficulties in deciphering the numerous record types in their data and their desire to exercise additional data subject rights, particularly deletion, while exploring their information. Gain insights into potential improvements for enhancing the user experience of data exports and strengthening data subjects' rights as mandated by GDPR and US state privacy laws.