Explore the new Maintenance Service process in SAP S/4HANA 2022 through this 54-minute video presentation. Learn about the combination of SAP S/4HANA Service and Asset Management capabilities, focusing on the maintenance service order (MSO) and maintenance order (MO) as core business transactions. Discover how this scenario benefits industries where maintenance technicians maintain both internal complex assets and provide billable services to external parties. Gain insights into the object model, resource-related quotes, preventive maintenance service, and the integration with the Dynamic Item Processor (DIP) for billing. View demonstrations, understand the product strategy for Service Management, and explore the roadmap for Maintenance Service in SAP S/4HANA. This video is part II of a two-part series, building upon the business background and industry trends discussed in the previous session.
Overview
Syllabus
Welcome part is missing - due to technical difficulties
Agenda
SAP Product Strategy for Service Management
SAP S/4HANA Service | Supported end-to-end processes
SAP S/4HANA Product Service | Object Model
SAP S/4HANA Maintenance Service | Object Model
Demo
SAP S/4HANA Maintenance Service | Object Model
SAP S/4HANA Maintenance Service | Resource Related Quote
SAP S/4HANA Maintenance Service | Preventive Maintenance Service
Maintenance Service Roadmap and Roadmap Explorer
Service Processes in SAP S/4HANA
New Maintenance Service Option in SAP S/4HANA Service 2022+
Customer Roadmaps
Q&A
Taught by
SAP Community
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