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Explore the critical lessons from aviation disasters and their relevance to the IT industry in this 56-minute conference talk. Delve into the world of commercial aviation, examining how airlines and regulatory bodies respond to catastrophic incidents to prevent future occurrences. Analyze specific case studies, including Air France 447 and Flight 610, to understand the impact of factors such as crew resource management and cultural influences on safety. Gain valuable insights into how the principles of learning from failures in the aviation industry can be applied to improve practices and decision-making in the IT sector. Discover the parallels between air crash investigations and IT incident management, and learn how to implement effective strategies for preventing and mitigating critical failures in technology systems.