Explore the future of school business and the importance of knowing your primary customer in this TEDx talk. Delve into improving the customer experience in education, focusing on Generation Alpha and their unique needs. Learn about becoming customer-centric through concepts like Walt Disney's Guestology. Discover innovative approaches to address challenges such as the teacher shortage and adapting to non-traditional educational models. Gain insights on fostering human connections and thinking outside the box to revolutionize school business practices. Join Lizzy Samples, a lifelong learner and entrepreneur, as she shares her expertise in work processes, communications, and team culture building to shape the future of education.
Overview
Syllabus
Intro
Know Your Customer
Who is your customer
Generation Alpha
Generation Research Team
Why Pulse
Gen Alpha
No Longer Traditional
Becoming Customer Centric
Walt Disney
Guestology
What Classes Do Students Want
The Teacher Shortage
Thinking Outside the Box
The Future of School Business
Taught by
TEDx
