Hybrid Chatbots - Merging LLMs and Classification Models for Enhanced Conversational Experiences

Explore the innovative world of hybrid conversational bots in this 58-minute webinar featuring Gaurava Srivastava, Principal Engineer at Oracle Cloud Infrastructure. Discover how combining Large Language Models (LLMs) and classification models can create more engaging and natural chatbot interactions. Learn about accelerating bot development, optimizing resource utilization, reducing latency, and managing computational costs. Gain insights into real-world applications of hybrid chatbots in customer service and healthcare sectors. Understand how this hybrid approach enhances bot accuracy and fosters more natural conversations. The webinar covers key topics including conversational bot use cases, classification models, large language models, LLMs for conversational bots, FAQs in traditional chatbots, and multi-turn conversational flows.