Explore effective questioning techniques for security professionals in this 40-minute RSA Conference talk. Learn to ask the right questions at the right time to advance security projects and overcome challenges in situations with missing crucial details. Discover the characteristics of "good" and "bad" questions, and gain insights into three types of cybersecurity activities involving questions. Examine real-world examples to improve your ability to frame inquiries effectively, considering audience, terminology, and context. Master the art of follow-up questions, collaborative framing, and using checklists in stressful situations. Develop skills to strengthen your questions, align them with shared objectives, and persuade others effectively. Gain valuable takeaways for planning and persuasion questions to enhance your security project success and defend budget requests.
How You Can Ask the Right Questions to Succeed with Your Security Projects
Overview
Syllabus
Intro
How can we ask the right questions, the right way, and at the right time? Consider 3 types of cybersecurity activities that involve questions
Discover activities include
How would you determine whether this is the best way to pose the question?
Know your audience to decide which terms to use. When unsure, begin with an open-ended question
Your follow-up questions are key to the interaction.
What aspects of this question might be counterproductive?
Checklists can help in stressful situations and help prevent creative interpretations of your questions.
How would you strengthen this question?
Use collaborative framing, where appropriate, to include everyone in the solution.
Takeaways for plan questions
Ask a question that causes the other person to think about the issue from your perspective
What might be a stronger way to defend your security budget request?
Align your question with shared objectives
Takeaways for persuade questions
Taught by
RSA Conference
