Overview
Discover essential bedside manner tips and techniques for healthcare professionals in this informative video featuring Dr. Kofi Essel. Explore the critical role of communication in medicine, from creating positive first impressions to building rapport and trust with patients. Learn effective protocols for medical first impressions, strategies for making patients feel appreciated and acknowledged, and the importance of collaboration over discrediting. Gain insights into recognizing hidden cues, teaching new medical students, and utilizing matching and mirroring techniques to enhance patient interactions. Improve your ability to bond with patients and provide compassionate care in both pre- and post-COVID healthcare settings.
Syllabus
Intro
About Dr. Kofi
The importance of communication in medicine
First impressions
Medical first impression protocol
Opportunity for vulnerability
Building rapport and trust
How to make them feel appreciated, accepted and acknowledged
Collaborating v discrediting
Hidden cues and teaching new medical students
Matching and mirroring
Taught by
Science of People