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Explore a real-world case study of how adopting Cloud-Native technologies and GitOps practices led to both challenges and benefits at Skyscanner. Learn about the cultural and technical impacts of implementing Kubernetes, Helm, and ArgoCD in an existing environment. Dive deep into a global outage analysis of Skyscanner's website and mobile apps, examining how GitOps approaches initially worsened the situation but ultimately accelerated recovery. Gain valuable insights from the presenters' experience to avoid similar pitfalls in your organization's cloud-native journey. Discover key learnings from this catastrophic incident and understand how to balance the advantages of GitOps with potential risks in large-scale deployments.