Enterprise Search Relevance at Box: Simplicity

Explore enterprise search relevance strategies at Box in this conference talk from Haystack US 2023. Discover how Box serves millions of users across diverse enterprises while maintaining privacy and security. Learn about their scalable solution using a Solr search engine and Tensorflow Ranking model to rerank top results. Gain insights into tuning Solr query parameters through heuristics, data analysis, and genetic algorithms. Understand the process of extracting numeric and binary features, incorporating recency information, and implementing a global reranking algorithm. Hear from Jay Franck, a former astronomer turned Machine Learning expert, as he shares his experience in building relevance systems and his preference for simple, cost-effective solutions over complex systems.