AI in Security Service Delivery - Challenges and Insights from GenAI Implementation

Explore the impact of generative AI in security operations through this insightful conference talk. Delve into the challenges of implementing AI-powered tools like security co-pilots, chatbots, and automation in Security Operations Centers (SOCs). Examine the results of A/B testing various AI models with different levels of tooling and workflow integration, and understand their implications for security practitioners. Gain valuable insights into the friction points encountered when integrating and aligning generative AI in SecOps. Learn about the potential pitfalls of the "AI in the human loop" scenario and how it can affect analyst productivity and outcome quality. Discover strategies to effectively leverage large language models in security service delivery while avoiding counterproductive implementations.