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Explore the art of social engineering in this captivating 51-minute conference talk from GrrCon 2018. Delve into the techniques and strategies employed by cybercriminals to manipulate individuals over the phone, with a focus on bank fraud. Learn how these malicious actors exploit human psychology and trust to gain unauthorized access to sensitive information and financial resources. Gain valuable insights into the methods used by social engineers and discover effective countermeasures to protect yourself and your organization from these sophisticated attacks.