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Discover how to transform urban complaints into positive change in this 19-minute TEDx talk by Dr. Wasan Pattara-Atikom. Learn about the Traffy Fondue system, a revolutionary platform empowering citizens to address city issues like potholes and poorly lit parks. Explore the potential of technology in bridging the gap between residents and local government, and uncover effective strategies for ensuring your concerns are heard by city officials. Gain inspiration from real-life examples of everyday heroes using their smartphones to improve their communities. Leave equipped with the knowledge and motivation to become an active change-maker in your own city, turning your voice into a catalyst for thousands of solutions.