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Explore the controversial topic of whether the music industry truly prioritizes fans in this thought-provoking panel discussion featuring Tim Clark, Phil Hutcheon, and Ruth Scott at Web Summit. Delve into the hidden charges and practices that often contradict the industry's claim of putting fans first, and gain insights into the complex relationship between music companies and their audience. Discover the panelists' perspectives on how the industry can better serve its fans and address the challenges of balancing commercial interests with fan satisfaction.