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Explore the disruption of traditional SaaS business models in this insightful Web Summit conference talk featuring Nicolas Dessaigne, Adam FitzGerald, and Rob Pegoraro. Delve into the evolving role of developers as key decision-makers in product development, sales, and support, and understand how the developer experience is shaping the customer journey. Learn about crucial factors in SaaS architecture, including security, performance, scalability, and availability, whether converting traditional software to SaaS or building from scratch. Gain valuable insights into the changing landscape of SaaS delivery platforms and the increasing importance of robust, scalable, and secure architectures in this 17-minute discussion.