Data, Design and Civics - An Exploratory Study of Civic Tech

Explore an in-depth analysis of civic technology through this 21-minute conference talk from the CHI '16 ACM Conference on Human Factors in Computing Systems. Delve into the intersection of data, design, and civics as researchers Kirsten Boehner and Carl DiSalvo present their exploratory study conducted in a large US city. Gain insights into how civic leaders conceptualize civic tech and their approaches to integrating data and design into civic processes. Discover the range of perspectives from service providers, connectors, and volunteers in the civic tech ecosystem. Examine the varying conceptions and expectations surrounding data, design, and civics, as well as shared challenges and strategic aspirations within the field. Reflect on the guiding questions raised about the current and potential roles of design in advancing civic technology. Enhance your understanding of how technology shapes and is shaped by governance, community organization, and public service delivery in this thought-provoking presentation.