Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

YouTube

Customer Support Chatbot Using Custom Knowledge Base with LangChain and Private LLM

Venelin Valkov via YouTube

Overview

Build a customer support chatbot that leverages custom knowledge from an FAQ help center using an open-source LLM and free embeddings through LangChain. Learn to create a chatbot capable of delivering real-time responses with streaming on a single GPU (T4). Explore the process of constructing the chatbot, including setting up Google Colab, creating a dataset, integrating an LLM from HuggingFace, embedding data, implementing conversational and QA chains, and developing a chatbot class. Evaluate the chatbot's response quality by testing it with various questions and gain insights into building effective AI-powered customer support solutions.

Syllabus

- Introduction
- Text Tutorial
- FAQ Data Source
- Google Colab Setup
- Create Dataset
- LLM from HuggingFace in LangChain
- Embedding Data
- Conversational Chain
- QA Chain
- Chatbot Class
- Conclusion

Taught by

Venelin Valkov

Reviews

Start your review of Customer Support Chatbot Using Custom Knowledge Base with LangChain and Private LLM

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Someone learning on their laptop while sitting on the floor.