Cultural Blueprints of User-Centric Platforms

Explore the concept of user-centric blueprints in platform engineering through this 14-minute conference talk from PlatformCon 2024. Learn how to foster a thriving culture around developer experience (DevEx) by considering platform artifacts and contributors. Discover the importance of creating visual blueprints to surface existing cultural elements, illustrate complex processes, and expose pain points in the platform experience. Gain insights on mapping user-centric experiences, identifying contributor collaboration, and using blueprints as a visual canvas to initiate discussions about critical experiences. Understand how these techniques can drive continuous improvements in platforms, focusing on developer needs for productivity and efficiency.