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Explore the recent CrowdStrike Falcon IT outage and its broader implications in this informative video from a retired Microsoft engineer. Delve into the technical details of the faulty sensor configuration update that caused system crashes on Windows devices, affecting approximately 8.5 million devices worldwide. Learn about CrowdStrike's response, including their deployment of a fix and mitigation guidance for affected customers. Examine previous issues with Linux systems and discuss CrowdStrike's security solutions for macOS. Analyze the use of kernel-mode access in security software and its associated risks, while considering the historical context of kernel vs. user mode in Windows drivers. Investigate the regulatory challenges faced by Microsoft when attempting to introduce an API to prevent such issues. Address conspiracy theories that emerged around the outage and extract valuable lessons from this incident, drawing parallels to crisis management strategies in other industries.