Crossing the Chasm: The Journey of The New York Times Internal Developer Platform from Conception to Early Majority

Learn how The New York Times developed and implemented their Internal Developer Platform (IDP) in this 29-minute conference talk from CNCF. Explore the creation of a developer platform interface that balances simplicity with power, focusing on effective Kubernetes abstraction while maintaining control and customization capabilities. Discover the key components of their successful implementation, including the development of user personas for trade-off decisions, establishment of transparent feedback processes, implementation of a capability maturity model for feature rollouts, and creation of a strategic marketing approach based on The Chasm framework. Gain valuable insights into cloud-native development practices and learn practical strategies for building and scaling developer platforms within large organizations.