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Microsoft

Conversational AI Powered Customer and Employee Virtual Assistants

Microsoft via YouTube

Overview

Explore the rapidly expanding world of Conversational AI in this 31-minute Microsoft video. Learn how organizations are leveraging sophisticated and personalized virtual assistants to meet increased customer and employee demands for information and support. Discover the capabilities of Bot Framework, including integration with platforms like Teams, Mobile Apps, WebChat, WhatsApp, and emerging speech scenarios. Gain insights into new features such as labeling experiences, single sign-on, and Adaptive Cards 2.0. Watch a demonstration of Composer, a powerful tool for creating conversational experiences. Access additional resources, including the Bot Framework Blog, documentation, and opportunities to help shape the product's future.

Syllabus

Introduction
Agenda
Bot Framework
Momentum
New Capabilities
Labelling Experience
Single SignOn
Adaptive Cards 20
Composer
Composer Integration
Demo
Conclusion

Taught by

Microsoft Ignite

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