Contrasting Perspectives of Workers: Exploring Labor Relations in Workplace Automation

Explore a 15-minute conference talk from the CHI 2024 ACM Conference on Human Factors in Computing Systems that delves into the contrasting perspectives of workers regarding workplace automation. Examine the study's findings on conflicting views among stakeholders about the value of newly adopted robots and the human labor they could displace. Learn about the weakened solidarity among workers due to neoliberal restructuring and its impact on collective voices. Discover the proposed new role for designers as facilitators of "inclusive collective imaginaries" to bridge divided opinions, address the importance of inclusive solidarity, and mobilize workers to shape automation technologies. Gain insights into the potential interventions in automation-related issues and the roles designers can play in addressing power dynamics in workplace automation.