Building Conversational Voice Bots – Lessons Learned

Explore the world of conversational voice bots in this insightful conference talk from code::dive 2019. Delve into the experiences and lessons learned by Jakub Janczyk, a Full-Stack Developer, as he shares his team's journey in creating and improving voice bots over the course of a year. Discover the challenges faced in building this type of software from both technical and user experience perspectives. Learn about the current state of conversational AI technology and gain valuable insights into making people engage with bots effectively. Uncover the psychological aspects that often outweigh technical challenges in bot development. Through a mix of technical knowledge, practical examples, and entertaining anecdotes, gain a comprehensive understanding of voice bot creation, including failures, successes, and unexpected encounters. Whether you're a developer interested in AI or simply curious about the technology behind automated helplines, this talk offers a fascinating look into the world of conversational voice bots.