Overview
Save Big on Coursera Plus. 7,000+ courses at $160 off. Limited Time Only!
Explore the potential of process automation and orchestration in the healthcare sector through this 26-minute tutorial video. Learn how to model the "outpatient visiting a healthcare provider" process using Business Process Model and Notation (BPMN), the global standard for business process modeling. Gain insights into supporting human workflows with systems, and understand the relationships between different stakeholders within healthcare organizations and external parties. Discover various process model scopes, from strategic to operational, and examine the connection between technical processes and human workflow orchestration using collaboration diagrams. Benefit from expert tips, best practices, and situation patterns as you delve into BPMN applications in the healthcare industry.
Syllabus
- Process modeling in the healthcare industry
- Introducing the process: a textual description of the process “visiting a healthcare provider outpatient”
- Initial process model
- Scope of process models
- Strategic process model
- Operational process model: Human workflow: Front Desk
- Operational process model: Technical workflow
Taught by
Camunda