Overview
Syllabus
Introduction
What is Feedback?
Types of Feedback
Why Does it Matter?
Why Is it Difficult?
Managing Fear
Feedback 101
Listen actively. . While you are receiving feedback, listen
Say "Thank you." - Accept positive feedback graciously without denying or minimizing
Respond (later). . When you receive constructive feedback take some time to assess your emotions
Assume the best.
Be specific.
Let it land.
Be collaborative.
Avoid anti-patterns.
Lead by example.
Practice! The best way to get good at giving and receiving feedback is to practice
Self-Assessment
Challenges
Additional Resources
Taught by
NDC Conferences