Getting More Out of User Testing - A Guide to Preparation and Follow-up

Watch a 13-minute conference talk from NDC Oslo that explores how development teams can maximize the value of user testing in software projects. Learn practical strategies for enhancing user testing processes beyond just conducting the tests themselves, with a focus on preparation and follow-up work. Discover methods for setting clear testing goals, properly documenting user feedback, and effectively utilizing findings to support design decisions. Drawing from extensive digital design consulting experience, explore common pitfalls teams face when implementing user feedback and gain insights into creating more structured, purposeful testing approaches that yield actionable results. Master techniques for bridging the gap between collecting user feedback and translating it into well-documented, justified design choices that truly serve user needs.