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XuetangX

A Beginner’s Guide to Etiquette

Kunming University of Science and Technology via XuetangX

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Overview

Based on the characteristics of actual Chinese workplace, "A Beginner’s Guide to Etiquette" focuses on 10 themes.

    01 Introduction

    02 Professional Image

    03 Deportment and Manners

    04 Seating Arrangement Etiquette

    05 Meeting and Communication Etiquette

    06 Business Banquet Etiquette

    07 Communication and Contact Etiquette

    08 Reception and Visit Etiquette

    09 Job Interview Etiquette

    10 Business Speech Etiquette


 

The course, following the principle of “pragmatism and flexibility”, is not only content-minded, but also audience-oriented. It adopts "double titles", includes actually shot scenes, and is supplemented with soothing background music, and relevant video clips from such sources as news reports and movies. It leads in with some etiquette proverbs and concludes with some tips. Through the study of this course, students are expected to master the knowledge and skills of etiquette in China’s workplace, improve their etiquette literacy and professional comprehensive ability, and prepare themselves better for future international careers.


Syllabus

  • 01 Introduction: Winning through Etiquette
    • Introduction: Winning through Etiquette
    • Discussion
  • 02 Professional Image
    • The Importance of Professional Image: Seven-Second Impression and Winning
    • Overall Principle of Professional Dressing: The Beginning of a Successful Image
    • Business Dressing Etiquette for Men: Opportunities in Dressing Etiquette
    • Business Dressing Etiquette for Women: Are You “Posing” the Right Way
    • Skin Care: Paying More Attention to Your Skin
    • Professional Make-up: Have You Taken the Mistakes for Granted
    • Discussion
  • 03 Deportment and Manners
    • Posture: Winning People's Approval and Admiration
    • Looks and Smiles: Valuable “Expression Package” in the Workplaces
    • Special Body Languages: The Invisible Punctuation
    • Discussion
  • 04 Seating Arrangement Etiquette
    • The Principle and Method of Seating Arrangements: Making Clear the Seating Order First
    • Guiding Etiquette: Where Exactly Should You Be
    • Seating Arrangements in Cars: Are You “Seated” Right
    • Seating Arrangements in Business Meetings: It Is Not Wrong to Make Sure Your Seat Before Taking it
    • Seating Arrangements of Chinese Banquets: How Do We Show Guests Respects
    • Seating Arrangements of Western Banquets: What Do You Think About “Lady First”
    • Discussion
  • 05 Meeting and Communication Etiquette
    • Greetings: The Subtlety of Greeting
    • Addresses: Details Not to Be Overlooked
    • Handshake: The First Touch to Establish Contact
    • Embrace: Do You Need Such “Temperature”
    • Foreign-Related Etiquette: When in Rome, Do as the Romans Do
    • Self-Introduction: Introducing Yourself Formally
    • Introducing Others: Bridging the Parties
    • Business Card: The Second Face of Image
    • Discussion
  • 06 Communication, Contact and Etiquette
    • Telephone Etiquette: How to Call Your Boss with Ease
    • Cellphone Etiquette: Being Rude or Polite Cellphone Users
    • Mail Etiquette: Helping You Maintain, Not Destroy, Relationships
    • WeChat Social Etiquette: The “Meeting and Scanning” Era
    • Discussion
  • 07 Business Banquet Etiquette
    • Invitation and Preparation: A Successful Invitation is the Beginning of Everything
    • Chinese Food: Do Not Underestimate the “Multiple Choice Questions” on the Dining Table
    • The Drinking Etiquette of Chinese Banquets: “Can Drink" is Not Equal to “Drink Properly”
    • Use of Chinese Tableware: It Is Said 90% of the People Do not Get It Right
    • The Dining Etiquette of Chinese Food: Soft Power around the Dining Table
    • The Clues in Western Tableware: The Dining Table as a “Weaponry Shop”
    • Seven Dishes of Western Food: Do You Know How to Enjoy Each
    • The Drinking Etiquette of Western Food: A Love Affair with Food and Wine
    • The Dining Etiquette of Western Food: Graceful like a Gentleman and Lady
    • Discussion
  • 08 Reception and Visit Etiquette
    • Routine Reception: Promoting Impressions through Details
    • Grand Reception: The Tailored Reception
    • Company Visit 1: “Once or Never” Chance to Leave a Good Impression
    • Company Visit 2: Details Make the Difference
    • Residential Visit: For the Convenience of the Host and Be a Popular Visitor
    • Business Gifts: Not the More Expensive the Better
    • Discussion
  • 09 Job Interview Etiquette
    • Inspecting Yourself: Success Depends on Knowing Yourself and the Jobs Offered
    • Resume Writing: How to Write an Irresistible Resume
    • Interview Dress and Manner: Secrets for Improving Your Chances
    • Classic Question Template: The Interviewer's Question Bank
    • Resolution of Embarrassing Situations: Not Be Too Embarrassed to Recall These Tricks
    • Discussion
  • 10 Business Speech Etiquette
    • Speech Preparation: Overcoming Speech Anxiety
    • Etiquette in Speech Making: Charm through Elegance
    • Concluding Stately: Future Escorted by Etiquette
    • Discussion
  • Final Exam

    Taught by

    Yuanyuan Li, Chao Zhang, Qian Tong, Xinyuan Zhang, Min Tang, Xin Liu, and Jiangling Li

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