What you'll learn:
- Structure a usability test plan to get buy-in from management and the development team.
- Recruit the right test participants
- Generate test tasks that are relevant to your customers and your business.
- Identify the right usability test method for your product and its lifecycle phase.
- Choose between remote and lab-based tests, and moderated and unmoderated usability tests.
- Design usability tests that meet international standards in usability.
- Master usability test moderation.
- Collect and analyse behavioural data.
- Persuade managers and developers to take action based on your test results.
- Adapt our industry-standard forms and templates for your own tests.
Learn how to carry out a usability test — the gold standard for measuring user experience.
This workshop will give you the confidence to run a usability test of your company's product, software or web site.
Unlike market research methods, usability testing shows how real people will use the product in the real world.
But there are several different types of usability test, making it difficult for design teams to agree on a technique. Usability testing is also very different from interviews or focus groups and requires a well-trained test moderator.
Crammed with insights from usability testing experts, you'll:
- Master usability test moderation.
- Discover how to choose between remote and lab-based tests, and moderated and unmoderated usability tests.
- Get coached through the various steps you need to take to run your first usability test.
- Hear experienced usability testers describe the problems you're likely to encounter when moderating and logging usability tests — and you'll find out how to solve them.
- Download the forms, templates and cheat sheets that practitioners use in their job.
- Learn battle-tested, persuasive techniques to present the results to developers, managers and clients.
- Discover how to find test participants.
- Benefit from industry insights from user experience expertslike Dr Deborah Mayhew, Dr Philip Hodgson, Miles Hunter, Dr Todd Zazelenchuk and Jeff Sauro in our unique, 15-minute masterclass interviews.
In short, this course will give you the kind of practical knowledge that you can’t get from reading a book.
All of the video lectures, templates and worksheets are download-enabled. If you have a slow internet connection, or want to take this course with you on your laptop, smartphone or other portable device, sign up and download all the videos and other course materials now.
And on completion of the training, you will receive a certificate of completion and be eligible for free, e-mail-based, refresher training.
Sign up now to get lifetime access to this course. With Udemy's 30-day money-back guarantee, it's risk-free.
