What you'll learn:
- Gain essential Quality Management knowledge every employee should have for contributing to business excellence and organizational success.
- Understand what makes some organizations best-in-class and learn strategies to apply these principles in your own work environment.
- Learn how to elevate the quality of your product or service to the next level through effective quality management techniques.
- This course, fully updated in May 2024 with all new videos and comprehensive contents.
- Explore the evolution of Quality Management from simple inspection methods to advanced excellence approaches, connecting these principles with business success.
- Understand Quality Management Systems (QMS), including detailed insights into the ISO 9001:2015 standard and how to implement a QMS effectively.
- Overcome common barriers to QMS implementation and cultivate a strong culture of quality within your organization, driven by leadership and management.
- Study the contributions of Quality Gurus like Deming, Juran, and Crosby, and apply their principles to drive quality improvement initiatives.
- Utilize the seven basic quality tools for effective process improvement and learn how methodologies like Lean, Six Sigma, and SPC can achieve operational excell
- Explore the significance of quality awards and recognitions in achieving business excellence, and how they can motivate continuous improvement within your organ
Note: Students who complete this course can apply for the certification exam by Quality Gurus Inc. and achieve the Verified Certification from Quality Gurus Inc. It is optional, and there is no separate fee for it. Quality Gurus Inc. is the Authorized Training Partner (ATP # 6034) of the Project Management Institute (PMI®) and the official Recertification Partner of the Society for Human Resource Management (SHRM®)
The verified certification from Quality Gurus Inc. provides you with 4.0 pre-approved PMI PDUs and 4.0 SHRM PDCs at no additional cost to you.
This course is accredited by The CPD Group (UK). You are eligible to claim 4.0 CPDs for this course (Accreditation# 1016205)
Welcome to "Quality Management for Business Excellence," a comprehensive online course designed to equip you with the essential knowledge and skills to excel in quality management and drive business excellence. Whether you are a professional seeking to enhance your expertise, a manager aiming to implement quality systems, or an aspiring quality practitioner, this course offers valuable insights into the principles, methodologies, and tools of quality management.
Why this course?
Expert Instruction: Start your Quality Management learning with an experienced instructor with around 40 years of practical experience implementing Quality Management and Continuous Performance Improvement.
Verified Certificate of Completion: Earn a free badge and verified certificate from Quality Gurus upon completing the course, demonstrating your proficiency in quality management.
36,000+ satisfied students.
The course was completely updated in May 2024.
Course Contents
Module 1: Fundamentals of Quality Management
Defining Quality: Perspectives and Dimensions
Quality in Manufacturing vs. Quality in Services
Evolution of Quality Management: From Inspection to Excellence
Quality and Business Excellence: Understanding the Connection
Introduction to Key Quality Management Concepts: Inspection, Control, Assurance
Module 2: Quality Management Systems (QMS)
Introduction to Quality Management Systems
ISO 9001:2015 Explained
Implementing a QMS in Your Organization
Overcoming Barriers and Cultivating a Culture of Quality
The Role of Leadership and Management in Quality Initiatives
Module 3: The Role of Quality Gurus in Shaping Quality Thought
Edwards Deming and the 14 Principles
Joseph Juran and the Quality Trilogy
Philip Crosby and the Zero Defects Concept
Overview of Other Influential Gurus and Their Contributions
Module 4: Quality Tools and Techniques
The Seven Basic Quality Tools for Process Improvement
Lean, Six Sigma, and SPC: Methodologies for Excellence
Module 5: Measuring Success: The Cost of Quality and Performance Measurement
Understanding the Cost of Quality: Conformance and Non-conformance
Measuring Quality Performance: Key Metrics and Indicators
The Role of Quality Awards and Recognitions
Who Should Enroll?
Quality professionals seeking to deepen their knowledge and skills.
Managers and team leaders responsible for implementing quality systems.
Aspiring quality practitioners looking to enter the field of quality management.
Business professionals aiming to drive excellence in their organizations.
What are other students saying about this course?
Very helpful in terms of learning more on different terms describing Quality as a word. Very educative now understand various principles of quality. (5 stars by Paul Wachira)
This is my second course from Sandeep - I appreciate the easy to digest material broken up into small chunks. The slides are clear, and he ties concepts together. (5 stars by Jessica Uibel)
Very nicely organized, layed out and enjoyable content! (5 stars by Howard Choi)
Great course again. Thank you Mr. Sandeep Kumar for explaining everything so well. I am looking forward in attending another course from you. (5 stars by Stefan Verleg)
I recommend this course to any QAQC Personnel. It was very educative. (5 stars by Felix Ekanem)
Continuous Professional Development (CPD) Units:
For the ASQ® Recertification Units (RUs), we suggest 0.40 RUs under the Professional Development > Continuing Education category.
For PMI® 4.0, preapproved PDUs can be provided after completing our optional/free certification exam. The detailed steps for taking Quality Gurus Inc. certification with preapproved PDUs are provided in the courses.
Enroll Today
Join us in "Quality Management for Business Excellence" and take the first step towards mastering the principles and practices that drive quality and excellence in today's competitive business landscape. Enroll now and start your journey toward becoming a quality management expert!
What are you waiting for?
This course comes with Udemy's 30-day money-back guarantee. If you are not satisfied with it, you can get your money back.
