What you'll learn:
- You will be able to use a structured model for giving feedback in a positive and helpful way.
- You will assure behavior change by developing action plans and accountability.
- You will learn the essential attitudes or mindset that leads to effective feedback.
- You will avoid mistakes that may result in extreme anxiety on the part of both the giver and receiver of feedback.
- You will also practice a model for receiving feedback in a manner that will maximize the value of feedback received.
Giving employees or team members feedback is an essential skill for every manager or team leader. If you do this well, your team members will perform well. Their success is your success. That is the purpose of this course.
Feedback should be a primary learning activity, welcomed as an opportunity for growth by the recipient. Unfortunately, very often feedback is viewed as punishment, a source of anxiety that inhibits one's ability to learn. The purpose of this course is to help you develop the skill of giving feedback in a way that reduces anxiety and maximizes the opportunity for learning and continuous improvement on the part of the individual.
This course is intended to be very concise and direct, focused solely on this important skill of both giving and receiving feedback.
"This is a fantastic course, as a refresher for someone like me, or for anyone new to the subject. It brought back many of the lessons I had forgotten. This is a vital skill for any manager, so take this course and gain the wisdom and knowledge that Larry has to offer. He shares everything you need to know. You won't be disappointed!" James Steele
"As a self employed person, my business rests on the way I interact with people. Lawrence's descriptions of common interpersonal problems which impact business (and personal lives) ring true. The course is well produced and thought through and the delivery is engaging." Eve Williams MMus
"Great and the focus early on about having courage to speak up and 'straight talk' is brilliant. Have courage people." Stefan Bard
"Miller's course provides positive perspectives and strategy on what many managers view as a difficult and sometimes unpleasant part of their job. Making feedback a positive component of employee development and improvement, and positioning it as a collaborative, data-driven process should help any manager with developing themselves and their team." Patrick Francis
