Effective Communication Skills - Master Your Communication

• Our comprehensive, easy-to-follow Communication Skills course shows you how be more effective in how you communicate with other people
• The course has its own workbook & Action Plan, downloadable in the first “Course Introduction” module, so you can practice and reinforce what you have learned
• You will get a great insight into great communication skills, how be a better communicator, overcome communication problems and get better outcomes
• Module 1: How Communication Works :: Communication Dynamics » The 4-Step Cycle » The 6 Cs » Communication Styles » Adjusting your Style » Influence or Persuade?
• Module 2: Being an Effective Communicator » The Wheel of Communication » Your Self-Image » What Others Think Of You » Asking for Feedback » Your Preconceptions
• Module 3: Questioning & Listening :: Verbal Communication » Open/Closed Questions » 5 Levels of Listening » Active Listening » How to Use Active Listening
• 4: Face-to-Face Communication :: 3 Essentials of Communication » Be Positive » First Impressions » Body Language » Use the Right Words » The Right Appearance
• 5: Telephone Communication: The Good and Bad of the Telephone » Getting Your Voice Right » Making Improvements » Overcoming Challenges on the Phone
• 6: Written Communication :: Using the Right Words » Right First Time » Your 3 Stage Structure » Quick Tips for Writing » Keep it Simple » Effective Social Media
• 7: Overcoming Communication Problems :: Why It Goes Wrong » Overcoming Communication Barriers »Dealing With Opposition & Conflict »Delivering Difficult Messages
• 8: Getting Better Outcomes :: Assertive Communication » The Effect of Location » Getting Your Timing Right » 5 Best Practices For Communicating Effectively

NOTE: Our Effective Communication Skills Master Class course has just been upgraded for 2024, with a new structure, fresh content and new videos, an upgraded workbook, and End of Module tests so you can monitor your progress. And it's still aggressively priced at Udemy's lowest tier so you're not paying a premium for top training!

Do you feel that people sometimes don't "get" your message?
Don’t you agree that better communication skills will improve everyone’s lives?

This course shows you what drives effective communication: what's important for the many different ways in which we interact – whether face-to face, phone, written or digital.
And whether in business, at home or with friends.

You get a workbook with an Action Plan (downloadable from the short “General Introduction” module at the start of each course). This enables you to take your own notes, then revisit and review your progress in a structured framework that's proven to work.

And we don’t waffle! No-one wants to sit through hours of over-explaining before they get the knowledge they need? What's the point of a long course if it rambles?
So we make sure that everything is covered in easy-to-follow video lessons, and we get to the point so you make the best use of your time.

The course teaches you:

· How Communication Works – Learn the basics, the rules and look at your own style.

· How to be an Effective Communicator – Review your self-image, your opinions, objectives and preconceptions.

· Questioning and Listening Skills – Look at verbal skills, how to ask questions and listen, and how to use active listening.

· Face-to-Face Communication – See what you need to do, by being positive, creating good impressions and following our rules for success.

· Telephone Communication – What’s good and bad about the phone, how to get the most from it, and how to overcome challenges.

· Written Communication & Social Media Basics – Learn how to use a concise, simple, three-stage structure, and how to set up an effective social media profile.

· Overcoming Communication Problems – See how to deal with barriers, with conflict and opposition, and deliver difficult messages.

· Getting Better Outcomes – Learn about assertive communication, where and when to communicate, and follow best practices to get what you need.

Upon completion (and with a little practice…) you'll be able to give and receive communications in a way that improves the clarity and effectiveness of the way you deal with people.

Course Reviews from Udemy Customers

There's nothing like customer reviews to see what other people think!
So here are a few, all from Udemy customers:

"A really good start for self assessment on personal communication skills and where to start to improve." Sergiu U

"Awesome! It is an easy to understand informational course. Thank you!" Joshua L

"It was a great course, informative and concise." Victor E

"This was a great course. It was very well-structured and informative." Aubri R

"The course was really helpful to me, my communication skill has greatly improved thank you " Benji=amin R

"It was really refreshing course and add some tricks to deal with coworkers." Adel H

"Interesting insights to communication skills" Mariam G

"Very clear and to the point." Cherise

"I find the lessons authentic and practical" Paul M

"The course was insightful and I refreshed my memory with a few things" LSD U

"Good course. Well packaged. Thank you." Rosemary N

"Easy to listen to while on the go. Simple language and easy to understand and follow" Jamel B

"it was very useful, and concise" Zahra E

"it is an excellent course and very informative" Dhuvrik K

"loved it" Shishil R

"wonderful Course and very informative." Hussain R

"I’ve had a swell experience and I have learnt a lot too. Thank you." Adeoluwa O

"Best course love it thanks" James A

"This is best course i have ever seen on communication" Raja

"What a amazing course on communication" Khustar

"The course is very helpful in my work." Ansh S

"The course if very thorough and covers a lot topics that I was not expecting. The content is very well rounded & very well presented. It is definitely useful in day-to-day interactions." Shubham J

"Tips being given are necessary and beneficial. I hope to be an immeasurably better communicator after this course!" Caga K

"Thank you so much. This business communications course has helped me to improve my communication skills. It is well prepared and covers all business situation one may face in a workplace. You have left a lasting impression on me. I will recommend this course to others!" Zoe

"Amazing!!! Above my expectation! All credits to the teacher who helps me master communication skills. Thanks!" Colton

"Amazing program, I've learned so much in such a small amount of time." Daisy

"This is a great course for me as I am trying to improve my communication skills on a personal relationship level as well as in my profession." Denny S

"It was an amazing experience and there was lot of room for learning new concept. I appreciate all the coaching staff for their above expectation work that they have put in and explained the concepts very well. Thanks" Girish G

As you can see, this course is genuinely much more than just a talk-through video.
We don’t think you’ll find better value, so why not enroll with us now?