What you'll learn:
- Tool box of popular METHODS for design thinking processes
- TEMPLATES you can use for your own design thinking process
- Real EXAMPLES from design thinking projects
- Tips for design thinking WORKSHOPS & PROCESSES
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Join the "DESIGN THINKING TOOLBOX". This course is ideal for you if you already have some basic knowledge of Design Thinking and would like to deepen, supplement or refresh your methodical knowledge.
If you are completely new to the topic, I recommend that you first do my "DESIGN THINKING CRASH COURSE" (also on Udemy) and then this advanced course
Spend around 4.5 hours to get your certificate*:
3.5 hrs of video content to watch
approx. 55 min to complete the course assignments
approx. 5 min to complete the final test (quiz to test your knowledge)
What can you do after the course?
Solving challenges with Design Thinking, leading Design Thinking processes and facilitating Design Thinking workshops. After this course you will be well versed in design thinking processes. You can apply design thinking to challenges and also teach others. You are able to put together the appropriate methods for a design thinking process.
What are you getting?
You will receive complete step-by-step instructions on how to use Design Thinking to solve challenges in the areas of product, service, business, organizational and corporate strategy in a creative and agile way. You will get a variety of tried-and-tested methods and templates with which you can carry out a design thinking process independently and facilitate design thinking workshops. As with the Design Thinking crash course (also on Udemy), you can again work on your challenge in parallel (an option, not a must). The main focus of this course is to expand your methodological skills.
The course includes:
3.5 hrs of video content with a focus on design thinking methods
A downloadable course handout (pdf)
50+ relevant methods in the context of design thinking
25+ downloadable and reusable design thinking templates (pdf and ppt) - for working on a challenge at home, in your company or in a workshop - as a workbook and for use in workshops (I give you my permission for further use)
NEW: Brainstorming with Artificial Intelligence (AI) - Experiment with ChatGPT and other AI Tools
Numerous examples from Design Thinking projects in practice
My best practices for facilitating design thinking workshops
2 live design thinking interview examples (one good example, one bad)
Classification of design thinking in an agile strategy context (Stacey Matrix, BMC, Lean Canvas, agile project management)
Demonstration of prototypes examples from my consulting practice
Short tutorials and tool tips:
NEW: ChatGPT and ai.boardofinnovation (brainstorming experimente)
Balsamiq (wireframing)
Figma (mockups)
Bubble (no-code tool for advanced digital prototypes and minimum viable products (MVP))
Sketch Noting (visualization technique)
The course covers 50+ relevant methods in the context of Design Thinking:
Statement starters, abstraction laddering, problem tree analysis, stakeholder mapping, market research, surveys, interviews, customer/stakeholder journey mapping, empathy map, personas, job to be done, silent brainstorming, brainwriting/brainwalking, association through images, evocative word method, brand Takeover, Plus 5, Crazy 8, Reverse Brainstorming, Hot Potato, Disney Method, 6 Hats, 3-6-5 Method, Swarm Design, New: Brainstorming with artificial intelligence (AI), Voting, Affinity Clustering, Bulls-Eye Chart, Idea Filter, Now-Wow-How, Impact -Effect, Paper Prototyping, Concept Poster, Storyboard, Moodboard, Gaddie Pitch, Scenario Game, Rapid Prototyping, Lego Prototyping, Wireframing, Mockups, Pretotyping, Minimum Viable Product, Testing by Observation, Testing by Questioning, Guerrilla Testing, Test Aloud, Timeboxing , Sketchnoting, Kanban, Business Model Canvas, Lean Canvas
Download the following 25+ reusable worksheets included (as ppt and pdf):
How-might-we (HMW) template
Abstraction laddering template
Problem tree analysis template
Stakeholder mapping template
Market analysis with questions cheat sheet
Interview template
Customer journey map template
Empathy map
Job-to-be-done template
Persona template
Template for brainstorming by association (pdf only)
Plus 5 templates
Crazy 8 templates
Disney template
6 thinking hats template
6-3-5 templates
Idea filter template
Impact-effort-matrix
Now-wow-how Matrix
Storyboard template
Concept poster
Gaddie pitch template
Pretotyping cheat sheet (pdf only)
Feedback template
Business model canvas (BMC) template
Lean canvas template
*Available Certificates upon Course Completition
To showcase your newly acquired knowledge upon completing the course, you have three options:
You can download the Udemy certificate of completition for free (no learning success verification).
You also have the option to request a more detailed Confirmation of Participation from Responsive Strategy for a small processing fee (no learning success verification).
If you require proof of achievement, you can opt in to add a 1:1 session with Julia Lettinger at the end of the course for an additional fee. Upon successful completion of the live session, we will issue you a Certificate of Achievement from Responsive Strategy as a confirmation of your learning success.
Why should you buy the course from me?
I'm Julia Lettinger, the founder of Responsive Strategy, a strategy and digital transformation consultancy in Berlin. I've been using Design Thinking for my customers for many years and I'm a big fan. That's why I've been teaching Design Thinking since 2017 through the Design Thinking & Agile Crash Courses Meetup Group I founded in Berlin, as a lecturer in Strategic Management at the HWR Berlin and on Udemy. In addition, I have been a Design Thinking Facilitator at the Silicon Valley Design Thinking Club and the LISA LEAD Startup Incubator at Stanford University since 2021, and I head the Berlin chapter of the international Design Thinking Association.
Go ahead and get the course, I look forward to welcoming you to my videos.
Best,
Julia
PS: If you don't like the course, you can get a refund within 30 days, of course! So just try it.