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Trailhead

Explore the Pre-Built Applications in Public Sector Solutions

Salesforce via Trailhead

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Overview

Learn about the pre-built applications and how they can help you transform the way you engage with constituents.
  • Discover the tools for simplifying compliance, regulation, and authorization.
  • Set up a public portal to transform licensing, permitting, and inspections.

Syllabus

  • Licensing, Permitting, and Inspections with Public Sector Solutions
    • Streamline Internal Workflows for Constituent Interactions
    • Manage Outreach and Intake of Authorizations
    • Check for Compliance and Prepare for Inspections
    • Explore Violations, Enforcement Actions, and Complaints
  • Admin Essentials for Public Sector Solutions
    • Prepare the Org
    • Set Up Users and Security
    • Set Up Regulatory Authorities and Authorization Types
    • Set Up Applications
    • Set Up Your Public Portal

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