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Trailhead

Implement Salesforce Order Management with a B2B, B2C, or B2B2C Commerce Store

Salesforce via Trailhead

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Overview

Use one central hub to handle all aspects of the order lifecycle for your store.
  • Learn to manage, fulfill, and service orders at scale with Salesforce Order Management.
  • Learn how to prepare your org for a Salesforce Order Management implementation.
  • Learn the steps to configure Salesforce Order Management with B2C Commerce.

Syllabus

  • Salesforce Order Management
    • Get Started with Salesforce Order Management
    • Explore the Order Management Console
    • Use Order Summaries to Manage Orders
    • Streamline Order Fulfillment and Payment Processing
    • Implement Distributed Order Management
    • Connect B2C Commerce, Salesforce Commerce, and Service Cloud
  • Salesforce Order Management for Salesforce Commerce
    • Get Started with Your Implementation
    • Configure Access and Permissions, and Payments
    • Customize Order Management Flows
    • Configure Taxes and Fulfillment
  • Salesforce Order Management for B2C Commerce
    • Get Started with Your Implementation
    • Configure Order Management for B2C Commerce and High-Scale Processing
    • Configure Access and Permissions
    • Customize Order Management Flows
    • Configure Tax, Fulfillment, and Data Import
    • Configure Payment Processing and Payment Methods

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