Thrive at Work: Digital Skills to Enhance your Career Prospects, Motivation, and Emotional Wellbeing

Explore the meaning of emotional intelligence

What is emotional intelligence, and why is it important? On this course, you’ll explore how emotional intelligence influences not only our relationships with others but also with ourselves.

As well as exploring the origins of emotional intelligence, you’ll also learn about the key theorists who have attempted to define, develop and discuss this fascinating construct.

Discover why emotional intelligence is so important

Emotional intelligence is a sought-after skill. You’ll learn about how it’s different from ‘traditional’ intelligence, as well as how it can be used to develop relationships and guide self-development.

To give a balanced view of the subject, you’ll also look at some of the criticisms of emotional intelligence research.

Develop your emotional intelligence skills

By exploring the emotional intelligence definition and some of the key concepts surrounding it, you can develop your own emotional intelligence skills.

You’ll be able to identify some of the central components of this vital soft skill, and how they can be applied in certain situations.

Understand how emotional intelligence improves performance in the workplace

By the end of this course, you’ll also understand how emotional intelligence at work can be used. You’ll examine ways in which it’s measured, as well as how it can be applied in various organisational settings.

These emotional intelligence examples can help give you context for how it is used in the workplace.

This course is for anyone with a professional or personal interest in exploring emotional intelligence in workplace settings. It is suitable for those with a background in business, psychology or with relevant work experience and for those who wish to expand their existing emotional intelligence skills. It is part of the MSc Business and Organisational Psychology, which is accredited by the Association for Business Psychology.

Please note that the individuals detailed in the ‘Who will you learn with?’ section below, are current staff members and may be subject to change.*

Learn to understand the behaviour of your colleagues, managers and reports

Understanding how a business behaves can help us to understand how a business works - and how it can be made to work better. We call this discipline organisational behaviour.

On this course, you’ll explore the key approaches, concepts and issues in organisational behaviour - and how they apply to you. You’ll investigate why people act as they do, along with how managers can prevent workplace misbehaviour.

Ultimately, you’ll develop a better comprehension of how everyone in your organisation (including you) behaves and interacts. This will help you and your organisation to work better.

This course would suit professionals at all levels in an organisation, across all disciplines. It may be of particular interest to those in leadership or managerial roles - looking to improve business processes by managing organisational behaviour.

Develop the digital skills employers are looking for in the 2020s

In this rapidly changing world, it’s important that you’re confident about working online and embracing technology in your professional life.

On this course, you’ll assess your strengths and weaknesses and explore the skills you need to build to progress in work or to seek a new job in the 2020s.

Learn how to set goals for your professional development

You’ll be introduced to digital tools and analytical frameworks that will help you to set goals for your future career and identify the skills you’ll need to get there.

Whether you need to enhance your communication skills, increase your digital capabilities, or boost your problem-solving abilities, this course will allow you to explore your skills, strengths, and areas for development.

Create an online CV and build your professional online presence

Alongside expert progression coaches and student experience officers, you’ll build valuable knowledge around how to use technology to your professional advantage.

You’ll explore what makes a successful online presentation, how to write a CV and covering letter to share online, as well as digital tricks and tips to help you find your purpose and identify what employers want.

You’ll benefit from access to an online community of learners to support you along the way, as well as the professional resources you need to help you take control of your career.

This course is designed for anyone who would like to improve their online and digital skills, as well as their soft skills like communication, problem-solving, emotional intelligence, adaptability and resilience.

You should be able to complete the course using just a mobile phone, but it would be beneficial to have a tablet or laptop with a keyboard to enable you to write longer documents such as CVs and covering letters, for which you will need word processing software such as Microsoft Word or Google Docs.

There is also at least one optional activity in which you are encouraged to video yourself giving a short presentation. A mobile phone that allows you to record short videos will be sufficient for this.