This course is designed for professionals interested in learning the principles of Lean Sigma, the DMAIC process and DFSS. This course is number 3 of 8 in this specialization dealing with topics in the Define Phase of Six Sigma
Professionals with some completed coursework in statistics and a desire to drive continuous improvement within their organizations would find this course and the others in this specialization appealing.
Method of assessment consists of several formative and summative quizzes and a multi-part peer reviewed project completion regiment.
Overview
Syllabus
- Voice of the Customer
- Business Case and Project Charter
- Project Management Tools
- Analytical Tools
- Course 3 Summative Deliverables
Taught by
Lois A. Jordan and David Cook, PhD
