This course is designed to develop essential communication skills in a business context, focusing on practical applications. Block 1: Understanding the Business World introduces business etiquette, the role of small talk, organizational structures, and key responsibilities. Block 2: Communication in Business Contexts-I emphasizes telephone communication and mastering internal and external business correspondence, including emails, memos, and letters. Block 3: Communication in Business Contexts-II focuses on drafting effective proposals and reports, highlighting their importance in business settings. Learners will enhance their ability to communicate effectively, improving workplace collaboration and professional success.
Overview
Syllabus
Week Number
Title of the Video
Mastering Professional Greetings: Setting the Right Tone
Small Talk in Business: Building Rapport and Trust
Business Organizations: Structures and Functions Explained
Jobs and Responsibilities: Understanding Workplace Roles
Effective Telephone Communication in the Workplace
Internal Business Correspondence-II: Writing Clear and Concise Emails
External Business Correspondence-II: Advanced Techniques for Client Communication
Writing Business Project Proposals: Tips for Success
Drafting Business Reports: Best Practices and Strategies
External Business Correspondence-I: Crafting Professional Letters
Framework for Drafting Proposals: A Step-by-Step Guide
External Business Correspondence-I: Crafting Professional Letters
Taught by
Prof. Parmod Kumar
