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Trailhead

Supercharge Your CRM With the Salesforce Platform

Salesforce via Trailhead

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Overview

Learn how the Salesforce Platform can help you build better apps and customer experiences.
  • Build intelligent experiences for your customers with the Salesforce Platform.
  • Make your Salesforce CRM even better with these powerful features.

Syllabus

  • Salesforce Platform for Business Users
    • Get to Know the Salesforce Platform
    • Understand the Platform Architecture
    • Use the Platform to Optimize Your Business
  • Salesforce CRM Customization and Extension
    • Customize Sales and Service
    • Power Up with AppExchange
    • Integrate Customer Data Sources with Salesforce
    • Add an Extra Layer of Security to Your Apps
    • Innovate Faster with Salesforce Environments and Salesforce DX

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