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Effective Communication in the Workplace: Certificate Program

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Overview

Highlight your workplace communication knowledge to potential employers with this fun course. Master the essential workplace communications topics you need to know and earn an Effective Communication in the Workplace Certificate by watching engaging videos and completing the final exam.

Syllabus

  • Ch 1. Communicating in the Workplace
  • Ch 2. Communication and Diversity
  • Ch 3. Communicating in Groups
  • Ch 4. Messages in Business Communication
  • Ch 5. Planning to Communicate in the Workplace
  • Ch 6. Developing Your Message in the Workplace
  • Ch 7. Completing Your Message in the Workplace
  • Ch 8. Using Visuals in Workplace Communication
  • Ch 9. Communicating with Technology in the Workplace
  • Ch 10. Business Reports and Proposals
  • Ch 11. Resumes and Cover Letters

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