This engaging course includes lessons to prepare you for the Certified Case Manager (CCM) exam. The chapters are based on all five knowledge domains in the CCM exam, and the end-of-chapter tests can help gauge your readiness for the exam.
Overview
Syllabus
- Ch 1. Healthcare Delivery Systems
- Ch 2. Healthcare Services
- Ch 3. Coding Methodologies for Medical Diagnosis
- Ch 4. Healthcare Case Management Process & Tools
- Ch 5. Reimbursement Methods in Healthcare
- Ch 6. Psychological & Neuropsychological Assessments
- Ch 7. Psychosocial Concepts in Healthcare Case Management
- Ch 8. Behavioral Health Concepts for Case Management in Healthcare
- Ch 9. Factors Affecting Health Behaviors
- Ch 10. Dealing with Abuse & Neglect in Healthcare
- Ch 11. Crisis Intervention & Conflict Resolution in Healthcare
- Ch 12. Interpersonal Communication for Case Managers in Healthcare
- Ch 13. Quality and Outcomes Evaluation & Measurements in Healthcare
- Ch 14. Rehabilitation Concepts & Strategies in Healthcare
- Ch 15. Ethical, Legal & Practice Standards in Healthcare Case Management
