Telehealth: Strategy, Implementation, and Optimization

Stanford University via edX XSeries

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Provider

edX XSeries
Pricing

$747.00
Languages

English
Certificate

Certificate Available

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Overview

In recent years, telehealth — and its subcategory, telemedicine — has seen its usage spike dramatically as healthcare continues to go through a historically transformative period. The COVID-19 pandemic may help explain this boom to some extent, but the technology’s expansion is nevertheless indicative of a long-term change in the way patients and healthcare workers interact. After all, telehealth offers a safe, efficient solution to many medical needs, without the patient having to leave their home.

The Stanford Center for Health Education (SCHE) Telehealth: Strategy, Implementation, and Optimization XSeries program allows you to explore the strategic considerations and best practices of telehealth and telemedicine. Learners examine the clinical, operational, financial, and legal factors of telehealth, and assess how this technology can become a bridge to equitable healthcare access.

In the program, you’ll learn to overcome telehealth’s risks and barriers, and equip yourself to make the most of its opportunities. Finally, you’ll explore how to effectively empower your organization’s telehealth efforts in enabling successful implementation and ongoing optimization of telehealth delivery.

Accreditation

In support of improving patient care, Stanford Medicine is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Credit designation

American Medical Association (AMA)

The Stanford University School of Medicine designates this enduring material for a maximum of 48.00 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

View the full accreditation information here from Stanford Medicine.

How to claim credit

At the end of the XSeries program with successful completion, a claim credit and evaluation link will be emailed to you with more detailed instructions.

Syllabus

Courses under this program:
Course 1: Strategy: Introduction to Telehealth and Enabling Technologies

Gain a grounding in telehealth implementation from expert faculty at Stanford Medicine. Learn about the evolution of telehealth and explore contemporary approaches for incorporating telehealth technologies into a healthcare practice.

Course 2: Telehealth Optimization: Practice Considerations, Workflow Planning, and Healthcare Accessibility

Learn how to plan a telehealth care journey to improve the patient experience, with guidance from Stanford Medicine faculty. Discover how telehealth can be used to make healthcare more accessible.

Course 3: Telehealth Implementation: Organizational, Billing, Reimbursement, and Legal Considerations

Unpack the practicalities of telehealth implementation with guidance from Stanford Medicine faculty. Learn how to organize a workforce in support of the telehealth patient care journey, and enhance your ability to navigate the legalities and financial aspects of telehealth.

Courses

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4 weeks, 2-4 hours a week, 2-4 hours a week
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A truly impactful telehealth program places the patient at the center of the experience and makes healthcare more accessible for all. This course from the Stanford Center for Health Education (SCHE) unpacks practical considerations for implementing and optimizing telehealth in your context. You will explore key touch points along the patient care journey (before, during, and after a telehealth interaction); how various patient personas experience the journey; and how this translates to your practice and workflow planning. The course also explores how telehealth can both create and remove barriers to healthcare accessibility, and how these issues can be overcome. Learn how to address the impact of the digital divide in a telehealth program, and propose ways to advocate for, and enhance, its accessibility.
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4 weeks, 2-4 hours a week, 2-4 hours a week
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Today, telehealth is a mainstream healthcare practice and an increasingly important tool for healthcare providers. In this course from the Stanford Center for Health Education (SCHE), you will learn how telehealth can improve the patient experience, and you will investigate the strategic business value of implementing telehealth in your organization. You will also explore a broad range of telehealth technologies and how they can be integrated in practice.

These strategic foundations will equip you to build a clinical and business case for a telehealth program, and to determine how to meet the technological requirements.
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4 weeks, 2-4 hours a week, 2-4 hours a week
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This course from the Stanford Center for Health Education (SCHE) expands on some of the key considerations involved in implementing a successful telehealth program. You will uncover practical ways to foster positive clinical interactions by exploring the key elements of an efficient, meaningful, and human-centered clinician–patient telehealth experience. This course equips you to prepare and train your workforce — and refine your organizational structure — with telehealth in mind. It also unpacks the legal considerations relating to telehealth, as well as general best practices for billing and reimbursement.