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University System of Georgia

Six Sigma Tools for Analyze

University System of Georgia via Coursera

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Overview

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This course will cover the Measure phase and portions of the Analyze phase of the Six Sigma DMAIC (Define, Measure, Analyze, Improve, and Control) process. You will learn about lean tools for process analysis, failure mode and effects analysis (FMEA), measurement system analysis (MSA) and gauge repeatability and reproducibility (GR&R), and you will be introduced to basic statistics. This course will outline useful measure and analysis phase tools and will give you an overview of statistics as they are related to the Six Sigma process. The statistics module will provide you with an overview of the concepts and you will be given multiple example problems to see how to apply these concepts. Every module will include readings, discussions, lecture videos, and quizzes to help make sure you understand the material and concepts that are studied. Our applied curriculum is built around the latest handbook The Certified Six Sigma Handbook (2nd edition) and students will develop /learn the fundamentals of Six Sigma. Registration includes online access to course content, projects, and resources but does not include the companion text The Certified Six Sigma Handbook (2nd edition). The companion text is not required to complete the assignments. However, the text is a recognized handbook used by professionals in the field. Also, it is a highly recommended text for those wishing to move forward in Six Sigma and eventually gain certification from professional agencies such as American Society for Quality (ASQ).

Syllabus

  • Measurement System Analysis
    • Welcome to Six Sigma Tools for Analyze! This is the third course in the Six Sigma Yellow Belt Specialization. Your team of instructors, Dr. Bill Bailey, Dr. David Cook, Dr. Christine Scherrer, and Dr. Gregory Wiles, currently work in the College of Engineering and Engineering Technology at Kennesaw State University. This module will introduce you to Measurement System Analysis (MSA) which is a key component of the Measure phase of the DMAIC process. You will also learn about Gauge Repeatability & Reproducibility (GR&R) and why it is used in the measurement phase.
  • Process Analysis Tools
    • This module will introduce you to the Analysis phase of the DMAIC process. Process analysis helps you to better understand current processes and how they can be improved. You will be introduced to many of the different process analysis tools that are commonly used by Six Sigma experts. Failure Mode and Effects Analysis (FMEA) will also be introduced to help you better understand how to identify process failures.
  • Root Cause Analysis
    • Root cause analysis is a common problem solving step. Determining the root cause of something is an important aspect of uncovering the causes of a problem. In this module you will review the different tools used in determining root cause including 5-whys, process mapping, force-field analysis, and matrix charts.
  • Data Analysis
    • In this module you will be diving into the statistical side of Six Sigma. You will begin with learning about the basic distribution types which include normal and binomial. You will then proceed to variation and will learn the difference between common and special cause variation.

Taught by

Christina Scherrer, PhD, David Cook, PhD, Gregory Wiles, PhD and Bill Bailey, PhD

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4.7 rating at Coursera based on 1814 ratings

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