Develop essential corporate communication skills through a comprehensive exploration of business writing, presentations, crisis management, interpersonal dynamics, and intercultural interactions. Master the art of delivering impactful messages, understanding diverse audiences, and navigating group communication in professional settings. Enhance leadership abilities and gain practical knowledge applicable to various business scenarios, from crafting effective presentations to managing negative news. Prepare for success in the global business landscape by honing intercultural and international communication competencies.
Overview
Syllabus
- Course Introduction
- Unit 1: Introduction to Business Communication
- Unit 2: Delivering Your Message
- Unit 3: Understanding Your Audience
- Unit 4: Effective Business Writing
- Unit 5: Developing and Delivering Effective Presentations
- Unit 6: Negative News and Crisis Communication
- Unit 7: Intrapersonal and Interpersonal Communication
- Unit 8: Intercultural and International Communication
- Unit 9: Group Communication, Teamwork, and Leadership
- Study Guide
- Course Feedback Survey
- Certificate Final Exam
- Saylor Direct Credit
