In this course, you’ll get an overview of design research from SAP’s experts that will help you get the most out of your field research experience. From identifying users through conducting a field visit to developing points of view, this course will provide you with a foundation for conducting design research in a people-centric way.
Overview
Syllabus
- Introduction to the course
- Introduction to week 1
- Sam talks about why you need to understand design research
- Andrea introduces the course and the teaching team
- An introduction to the language and roles of design research
- Introduction to the course – Assignment #1
- Finish line
- Downloads
- Planning and preparing how to gain empathy
- Introduction to week 2
- Listen to G. Kembel talking about empathy
- Agree on outcomes and participants
- Getting ready for your field visit
- Weekly Assignment
- Finish line
- Downloads
- Conducting a field visit
- Introduction to week 3
- Introduction and building a connection
- Start the conversation, listen and observe
- Capturing the field visit
- Interview 1 for “Car Candi” Field Research
- Weekly Assignment
- Finish line
- Downloads
- Analyzing your data
- Introduction to week 4
- Share your observations and artifacts
- Example of someone doing storytelling
- Make sense of your data
- Weekly Assignment
- Finish line
- Downloads
- Synthesizing your findings
- Introduction to week 5
- Persona
- Point Of View
- Weekly Assignment
- Wrap Up
- Final thoughts
- Finish line
- Downloads
Taught by
Sam Yen, Lukas Schubsda and Andrea Anderson
