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University of Michigan

Reigniting Employee Engagement

University of Michigan via Coursera

Overview

Welcome to Reigniting Employee Engagement with Professors J. Sanchez-Burks and Cheri Alexander. Engagement at work is tenuous at best. Stress and unhappiness remain elevated resulting in a myriad of challenges that limit the ability for us and others to thrive in our jobs. This course introduces three interactive levers, which can be used to reignite employee engagement. These levers include strategies and tools for surfacing what others care about, how to increase their confidence and ways to take better control of the comparisons that influence how we make sense of our environment. This course will use interactive tools, videos and animated vignettes to develop a strategic plan for using these levers in your work, and possibly in your personal life. This course aims to help you go forward with positive personal engagement in your lives, teams and organizations. We look forward to this partnership in learning and are excited to provide you with engaging content and stimulating exercises that will be fun and reflective.

Syllabus

  • Week 1
    • Welcome to Week 1! In the first week we will share data altering us to gain a deeper understanding of how to reimagine and reignite engagement both in our work and personal lives. The objective is to help you understand this need and equip you with an easy to use framework that can be used to help yourself as well as others (colleagues, coworkers/subordinates) take specific steps to increase engagement. This framework will prepare you to go in the direction that you need to, based on your personal and our professional assessment.
  • Week 2
    • Welcome to Week 2! The goal this week is to understand the first lever of a three lever framework for increasing engagement: "Care". An additional objective is to gain a better appreciation of the challenges applying this first lever and gain practice with overcoming these challenges. We will explore all the possible human caring considerations and help you find what is most important in your caring cadre.
  • Week 3
    • Welcome to Week 3! The focus this week is to understand the second lever of our three lever framework for increasing engagement: "Confidence". You will gain an understanding for how people's self-confidence influences engagement and critical situations when we can help others better calibrate their level of confidence.
  • Week 4
    • Welcome to Week 4! The plan for this week is to understand the third lever of our three lever framework for increasing engagement: "Comparisons". You will gain a refined understanding of how social comparisons help us make sense of our world. Moreover, you will learn how the comparisons that we make regarding what we are doing versus what we are getting can become misaligned. Finally, how the comparisons we make between that ratio and the ratio for others fundamentally drives our feelings, thoughts and action.

Taught by

Cheri Alexander and Jeffrey Sanchez-Burks

Reviews

4.7 rating at Coursera based on 18 ratings

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