This specialization is your gateway to a thriving career in the dynamic field of Information Technology (IT). In today’s technology-driven world, IT professionals equipped with the knowledge and expertise to maintain, troubleshoot, and secure computer systems are in high demand. This program consists of three comprehensive courses tailored to provide learners with the skills, knowledge, and confidence needed to excel in the IT industry.
This intermediate-level specialization is designed for learners who have some basic knowledge of IT fundamentals and IT setup and troubleshooting skills. The knowledge gained throughout the three courses not only prepares learners for the CompTIA A+ Certification exams, but also positions them as a valuable asset to organizations looking for proficient IT professionals.
In addition to receiving an IBM credential upon successful completion of this specialization, it provides a dual benefit of preparing you for the CompTIA A+ Certification Exam, which can attest to your skills, helping you gain a competitive advantage.
Learners should already be familiar with IT fundamentals (ITF+) content before taking this course. If you are not familiar with this content, we highly suggest you take the IBM IT Support Professional Certificate or IBM Information Technology (IT) and Cloud Fundamentals Specialization to learn these skills.
Overview
Syllabus
Course 1: Core 1: Hardware and Network Troubleshooting
- Offered by IBM. Prepare for a rewarding career in IT with IBM's Core 1: Hardware and Network Troubleshooting course. Gain the necessary ... Enroll for free.
Course 2: Core 2: OS, Software, Security and Operational Procedures
- Offered by IBM. Are you interested in becoming a proficient and sought-after IT professional? Are you currently or do you plan to pursue a ... Enroll for free.
Course 3: Practice Exams for CompTIA A+ Certification: Core 1 & Core 2
- Offered by IBM. Prepare for a successful IT career with our comprehensive CompTIA A+ Certification Practice Exams. This course covers Core 1 ... Enroll for free.
- Offered by IBM. Prepare for a rewarding career in IT with IBM's Core 1: Hardware and Network Troubleshooting course. Gain the necessary ... Enroll for free.
Course 2: Core 2: OS, Software, Security and Operational Procedures
- Offered by IBM. Are you interested in becoming a proficient and sought-after IT professional? Are you currently or do you plan to pursue a ... Enroll for free.
Course 3: Practice Exams for CompTIA A+ Certification: Core 1 & Core 2
- Offered by IBM. Prepare for a successful IT career with our comprehensive CompTIA A+ Certification Practice Exams. This course covers Core 1 ... Enroll for free.
Courses
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Prepare for a rewarding career in IT with IBM's Core 1: Hardware and Network Troubleshooting course. Gain the necessary skills and knowledge to set up, configure, and troubleshoot devices, networks, and systems in today's fast-paced world. You will gain a solid understanding of hardware and networking concepts, including troubleshooting techniques for laptops, mobile devices, and video and resolution issues. You will also learn to identify and troubleshoot storage and printer issues, configure BIOS settings, and summarize power supply basics. Our comprehensive curriculum covers hardware and network troubleshooting, laptop and printer components and settings, motherboard, and storage components. Whether you're starting your career in IT or seeking to advance in your current role, this course provides the knowledge and skills necessary to succeed in today's tech-driven world. In addition, this course is part of a series of courses designed to help you prepare for CompTIA A+ Certification and lays the foundation for advanced training in Core 1. Join us today on your journey toward becoming a highly sought-after IT professional!
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Are you interested in becoming a proficient and sought-after IT professional? Are you currently or do you plan to pursue a career in an IT support, network technician, or other IT-related role? This IBM course, designed for individuals with IT Fundamentals knowledge, is part of a series of courses that will help you prepare for the CompTIA Core 2 Certification exam. You will gain a solid foundation in operating systems, IT support best practices and procedures, and the skills necessary to excel in an IT role. You will delve into the world of operating systems, exploring the editions of Microsoft Windows, Apple macOS, and Linux. You will gain a solid understanding of these OS installation and update processes and practical insights into their unique features and functionalities. With hands-on labs and activities, you will learn to navigate and use standard features and commands across various OSs, discover the power of command line and console tools, and explore security measures, including firewall configuration, SOHO router security, and data destruction to ensure the security of networks and mobile devices. Through instructional readings and videos, you will be introduced to fundamental IT support best practices, how to diagnose and troubleshoot common PC, mobile, and security issues, and how to mitigate the impact of malware on systems and networks. This course uniquely blends theory with practical labs and activities, preparing you to excel in your IT support role.
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Prepare for a successful IT career with our comprehensive CompTIA A+ Certification Practice Exams. This course covers Core 1 and Core 2 and equips you with the IT skills needed for roles like Computer Technician, IT Support Specialist, Help Desk Technician, IT Support Manager and more. You'll explore eligibility requirements, sign-up procedures, testing methods, and essential knowledge within A+ domains. Additionally, you will complete two mock exams, containing the same number and type of questions as the official CompTIA A+ Core 1 and Core 2 Certification exams. Delve into A+ exam domains, learn testing strategies, and enhance your readiness for the CompTIA A+ Certification exam. This assessment will challenge your IT expertise in areas such as hardware, operating systems, software, networking, security, troubleshooting, mobile devices, virtualization, cloud computing, and operating procedures. This course assumes basic familiarity with IT fundamentals (ITF+), Core 1, and Core 2 content. If you're new to these skills, consider our IBM IT Support Professional Certificate or IBM Information Technology (IT) and Cloud Fundamentals Specialization before enrolling in this course.
Taught by
IBM Skills Network Team and Shaun Manzano
