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Pluralsight

Designing Digital Assistants: The Big Picture

via Pluralsight

Overview

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Talk to the system as if you’re talking to someone you know! If you’re curious to know the principles of writing and designing digital assistants, you’re in the right place. This course will teach you to design a conversation-based experience.

Create a digital assistant app with meticulous care for users to get a service at their doorstep. In this course, Designing Digital Assistants: The Big Picture, you’ll learn to design a human-centric content strategy. First, you’ll explore conversational design. Next, you’ll discover the right balance of voice and tone of the digital assistant. Finally, you’ll take your writing skills to the next level to make significant and helpful conversation. When you’re finished with this course, you’ll have the skills and knowledge needed to design and write conversations for chatbots or voice assistants to engage your audience.

Syllabus

  • Course Overview 2mins
  • Conversational Design 10mins
  • Building Blocks 21mins
  • Strategizing Assistants 19mins
  • Prototyping and Testing of Assistants 12mins

Taught by

Monika Khanna

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