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Microsoft

Upgrade Microsoft Office for IT at scale

Microsoft via Microsoft Learn

Overview

  • Module 1: Learn the basic steps and considerations when you manage Office upgrades in a large-scale environment.
  • In this module, you will learn:

    • The basics of upgrading and servicing Microsoft Office
    • The prepare > optimize > manage workflow for Office upgrades
  • Module 2: Learn the steps to prepare for Office upgrades in Windows at scale, including the prerequisites and tools provided by Microsoft to help you get ready for Office upgrades and for long-term management.
  • In this module, you will learn about:

    • The prerequisites, considerations, and update channel options for Office
    • Office-related network optimization, language, policy, and common configurations
    • Readiness tools to discover and assess the compatibility of Office COM add-ins and VBA Macros
  • Module 3: Learn how to perform Office upgrades in Windows at scale, including the tools to help you create, configure, and deploy Office packages.
  • In this module, you will learn:

    • How to define the processes and how to use tools to download and configure an Office installation.
    • How to use the Office Customization Tool to create and configure an Office application package.
    • How to monitor Office upgrades and updates using Microsoft Endpoint Configuration Manager.
  • Module 4: Learn how to manage and troubleshoot common issues with Office in Windows.
  • In this module, you will learn:

    • How to define update management options and how they work across Microsoft 365 Apps and Office 2019.
    • How to add apps, languages, or configurations to existing Office installations using a method called “second install.”
    • How to troubleshoot and manage common issues with software updates, activation, and potentially corrupted or misconfigured installations.

Syllabus

  • Module 1: Introduction to upgrading Office at scale
    • Understand the basics of Office servicing
    • Review the Office upgrade workflow
    • Summary and knowledge check
  • Module 2: Prepare to upgrade and update Office at scale in Windows
    • Overview of the Prepare stage to upgrade Office
    • Review the prerequisites for upgrading Office at scale
    • Review the network, language, policies, and common configurations
    • Review the available readiness tools
    • Summary and knowledge check
  • Module 3: Upgrading Office in Windows
    • Introduction to upgrading Office in Windows
    • Processes and tools to download and configure Office installations in Windows
    • Create an application package with the Office Customization Tool
    • Monitor Office upgrades and updates using Configuration Manager
    • Summary and knowledge check
  • Module 4: Manage and troubleshoot common issues with Office in Windows
    • Introduction to managing and troubleshooting Office in Windows
    • Understand update management options and how they work across Microsoft 365 Apps and Office 2019 editions
    • Add apps, languages, or configurations to existing Office installations
    • Troubleshoot and manage common issues with software updates, activation, and misconfigured installations
    • Summary and knowledge check

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